Terms & Conditions - 2x Money-Back Guarantee
1. Applicable to Drypers Baby Club members who resides in Malaysia.
2. Claim for the 2x Money-Back Guarantee must be made within 30 days of purchase of the dissatisfactory Drypers diapers.
3. Applicable to Drypers Wee Wee Dry, Drypers Drypantz ,and Drypers Touch diapers only.
4. Limited to only 1 claim per household.
5. Maximum refund per claim per household is limited to RM90 only.
6. The refund will be provided in Malaysian Postal Order currency.
7. The 2x Money-Back Guarantee claim form must be filled in clearly and completely. (Incomplete forms and unreadable handwriting will be deemed invalid & automatically disqualified without any notice.)
8. The reason for dissatisfaction must be explained clearly & written in at least 30 words.
9. Each claim form must be submitted together with:
a. Original receipt for the purchase of Drypers (circle the price paid for the Drypers diapers)
b. Photocopy of baby’s birth certificate (for the child experiencing the dissatisfactory Drypers diapers)
c. Minimum half pack of the Drypers purchased (e.g. If purchased Drypers Wee Wee Dry L62, then need to return at least 31 pieces of unused Drypers. If the quantity of Drypers diapers returned is less than half the pack purchased, the 2x Money-Back claim will be considered invalid.)
d. Returned diapers in Drypers original packaging. (Returning without Drypers original packaging will be considered invalid.)
10. Vinda Marketing (M) Sdn Bhd shall not be liable for any claims which have not been received by Vinda Marketing (M) Sdn Bhd due to misdirected or lost mail.
11. Processing of claims will take up to 6-8 weeks after the claim has been received by Vinda Marketing (M) Sdn Bhd
12. The refund in Malaysian Postal Order shall be sent by Malaysian A/R Registered Post. In the event you are not at the delivery address stated in the claim form, you are responsible to go to your designated post office to collect your mail.
13. Vinda Marketing (M) Sdn Bhd reserves the right not to re-send the A/R Registered Post mails which have been returned due to non-collection from the post office.
14. The 2x Money-Back Guarantee Program is strictly applicable for genuine Drypers consumers and not for retailers, distributors or resellers of Drypers diapers.
15. Vinda Marketing (M) Sdn Bhd Sdn. Bhd reserves the right to disqualify any claims which are suspected to be fraudulent or does not fulfill the terms and conditions stated above.