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SCA Customer Privacy Statement & Conditions

Privacy Policy & Disclaimer

SCA Hygiene Malaysia Sdn. Bhd. is committed to protecting your privacy.

We have developed this Privacy Statement to inform you about how SCA Hygiene Malaysia Sdn. Bhd. will collect, hold, use, and disclose personal information, how individuals can gain access to personal information held by us and how an individual may enquire about how we deal with personal information.

Collection of Personal Information

SCA Hygiene Malaysia Sdn. Bhd.will only collect Personal Information which is necessary for our business functions and activities, or to comply with legal or regulatory obligations.  We will collect Personal Information by lawful and fair means and not in an unreasonably intrusive way. Depending on your relationship with us, this information may include, but is not limited to your name, address, phone number and email address.

When collecting personal information about you which, for the purposes of the Privacy Act is regarded as sensitive information or health information, we will collect that information from you or from third parties only with your consent.

Sensitive Information

We will only collect sensitive or health information from you or about you with your consent. By supplying sensitive or health information about yourself in writing you will be taken to have given your consent to our collection of that information.

In most instances, when we collect personal information directly from you, we will obtain your consent to use it for our various purposes. When we obtain information from a third party we will usually enlist that third party to obtain consent on our behalf.

Use of Personal Information

SCA Hygiene Malaysia Sdn. Bhd. collects, uses and discloses your personal information for a range of purposes. These purposes depend largely upon your relationship with us. We will use personal information for the primary purpose for which it was collected.
The information we collect is used for the following purposes:
 
• to be able to offer safe and simple use of our website/s;
• to be able to communicate, by means of electronic mail or otherwise, with you in connection with competitions, membership and other interactive offers;
• to be able to provide you with information about SCA Hygiene Malaysia Sdn. Bhd. products;
• to be able to offer you marketing and advertisements which we think you will find interesting;
• to ensure that you can access members only areas and the Drypers Parenting Forum;
• to fix system errors and for support services;
• to identify you and assist you to subscribe to our services;
• to customise the information you receive from our Site;
• for our research, so that we can improve our products and services and tailor them to better suit your needs;
•  to track how the Site is used and to identify popular areas, Internet trends and demographics.

We will only use personal information beyond the primary purpose where it is related to that purpose or where you consent to the further use.

Disclosure of Personal Information to Third Parties

Your Personal Information will only be disclosed to other entities (including related entities of SCA Hygiene Malaysia Sdn. Bhd.) for the primary purpose(s) for which that Personal Information was collected, or in some circumstances for related secondary purposes. Where we wish to disclose your Personal Information for purposes other than the primary purpose, we will obtain your consent where appropriate and necessary

We are not required to obtain your consent where:

• the disclosure is required to lessen or prevent a serious and imminent threat to an individual’s life, health or safety, or to public health and safety;
• we suspect fraud or unlawful activity
• the disclosure is necessary to assist a law enforcement agency; or
• the disclosure is required or authorised by law.

Quality and Accuracy of Personal Information

SCA Hygiene Malaysia Sdn. Bhd. will take reasonable steps to ensure that any Personal Information that we use or disclose is complete and current. If you become aware that any Personal Information we hold is not accurate please advise us in writing to: SCA Hygiene Malaysia, Consumer Retention Division, 2A Jln Pelabur 23/1, Seksyen 23, 40300 Shah Alam, Selangor, Malaysia.

Retention and Destruction of Personal Information

We will only keep your Personal Information on file for as long as it is necessary to fulfil our business needs or legal requirements.  When we no longer require your Personal Information, we will destroy or dispose of it in a secure manner.

Access To and Correction of Personal Information

You may request to access your Personal Information.  Whether or not this application is granted will depend on the type of information requested and the circumstances of this request.  If we refuse your request, we will provide you with reasons why this is the case (eg. the request is frivolous or there may be an unreasonable impact upon the privacy of other individuals).

You may also request to correct your Personal Information.  If we refuse to alter the information, we will also provide you with reasons why this is the case, and include a statement about the disputed facts on your file.

Security

We will take all reasonable steps to protect your Personal Information, and to safeguard that Personal Information from misuse and loss, as well as unauthorised access, modification and disclosure.

Cookies

We use cookies to improve the functionality of the Drypers website and no personal information is stored or collected. Cookies are a feature of your Internet browser and may be disabled, however you may lose some functionality.

IP Addresses

To be able to administrate the website in an efficient and secure manner, we collect and store IP addresses for a limited period of time. An IP address is a unique number which makes it possible to identify a visitor’s connection to the Internet and it is automatically reported by your web browser each time you view a website.

Copyright

Copyright of material contained on this website is owned by SCA Hygiene Malaysia Sdn. Bhd. unless otherwise indicated. SCA Hygiene Malaysia Sdn. Bhd. authorises you to copy, download and/or print any material published by SCA Hygiene Malaysia Sdn. Bhd. on this website for non-commercial use only, provided that such material is not edited or modified and retains all copyright and other proprietary notices, including any disclaimer contained thereon.

Trademarks

All trademarks, logos, images, product and company names referred to in this website are the property of their respective owners.

Disclaimer

The materials on this website are provided "as is" and without warranties of any kind either express or implied to the fullest extent permissible pursuant to the laws in Malaysia. SCA Hygiene Malaysia Sdn. Bhd. disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

SCA Hygiene Malaysia Sdn. Bhd. makes no claim as to the accuracy of the content contained on the Drypers website. SCA Hygiene Malaysia Sdn. Bhd. does not accept liability for any information or advice provided on the Drypers website or incorporated into it by reference. SCA Hygiene Malaysia Sdn. Bhd. does not accept any liability for loss or damages incurred by any person as a result of reliance placed upon the content of the Drypers website or any other information incorporated by reference.

SCA Hygiene Malaysia Sdn. Bhd. makes no representation as to the accuracy of any other aspect of the information contained on servers linked to the Drypers website via hyperlinks from this website.

The information on the Drypers website is provided on the basis that all persons accessing this website undertake the responsibility for assessing the accuracy of its content and that they rely on it entirely at their own risk.

Applicable Law

This website is to be construed in accordance with, and is governed, by the laws of Malaysia. By using this website you submit to the jurisdiction of the courts of Malaysia in relation to any dispute relating to the website.

Hyperlink Notice

SCA Hygiene Malaysia Sdn. Bhd. provides external links for your convenience ("Links"). Whilst SCA Hygiene Malaysia Sdn. Bhd. has used reasonable endeavors to review the Links, it is not responsible for the accuracy, legality or decency of material located at the Links, nor is SCA Hygiene Malaysia Sdn. Bhd. responsible for the copyright compliance of the Links.

Our Commitment to Security

SCA Hygiene Malaysia Sdn. Bhd. strives to protect your personal information.

Our secure server software (SSL) is among the best software available today and codes all of your personal information so that it can’t be read as it travels over the Internet.

We will take reasonable steps to make sure any personal information we have isn’t lost or accessed without authority or destroyed, misused, modified or disclosed.

However, while SCA Hygiene Malaysia Sdn. Bhd. will do its best to protect your security, no information sent over the Internet can be 100 percent secure and we cannot guarantee the security of any information you send to us or receive online.

Because of this, you should always keep any personal information secure as you alone are responsible for maintaining its secrecy. Please be careful and responsible whenever you’re using the Internet and the Drypers website and let us know about any security breach immediately.

Modifying the Services

SCA Hygiene Malaysia Sdn. Bhd. may modify, suspend or discontinue the Services available on the Site from time to time in its absolute discretion.

Enquiries

Enquires regarding Privacy can be addressed to:

Drypers Marketing
SCA Hygiene Malaysia Sdn. Bhd.
2A Jln Pelabur 23/1, Seksyen 23,
40300 Shah Alam,
Selangor, Malaysia.

Or by email my.drypers@sca.com