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If you would like to contact Drypers, please fill out the enquiry form at the bottom of this page.
Before you do that, please take a moment to check out Frequently Asked Questions below to see if your question is answered there.
If you have a general question about pregnancy or childcare, have you thought about asking the Community?
Please note, if you attach any photo, save it on your computer/mobile then press the submit button. Only jpg, gif, png, doc, docx, pdf files are acceptable and the size must be 2048K or less.
We at SCA Hygiene Marketing (M) Sdn Bhd respect your privacy. Click here to read the entire
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SVENSKA CELLULOSA AKTIEBOLAGET SCA (publ)Registered office: Stockholm, SwedenReg. no: 556012-6293
The materials on this Site are provided by SCA as a service to its customers and may be used for informational purposes only. Single copies may be downloaded subject to the provisions below.
By downloading any materials from this Site, you agree to these terms. If you do not agree to them, do not use the Site or download any materials from it.
All names, logos and trademarks are the property of SCA, its affiliates, related companies or its licensors or joint venture partners.
Any use of SCA's trademarks in the advertising and promotion of SCA's products requires proper acknowledgement.
Restricted Use/Single Copy License
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips and software is the property of SCA or its content suppliers and is protected by Swedish and international copyright laws. Unauthorized use or distribution of any materials at this Site may violate copyright, trademark, and/or other laws and is subject to civil as well as criminal sanctions.
This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial use that is not expressly permitted in writing by SCA. You may download one copy of the information found on SCA Sites on a single computer for your personal, non-commercial, internal use only.
You may not modify, use or transfer the information for any commercial purposes; nor may you remove any copyright or other proprietary notices from the information. You agree that you are responsible to prevent any unauthorized copying of the materials and to ensure that all employees and contractors - if applicable - of your organization adhere to these limitations.
You are responsible for obeying all applicable copyright laws. We permit you to make copies of this Site as necessary incidental acts during your viewing of it; and you may print a copy for your personal use of so much of the Site as is reasonable for private purposes. All other use is strictly prohibited. You may not frame this Site nor link to a page other than the home page without our prior written permission.
SCA does not grant any expressed or implied right to you under any patents, copyrights, trademarks or trade secret information.
Disclaimer of warranties
The information contained herein is provided "as is" without any expressed or implied warranty of any kind including warranties of merchantability, non-infringement of intellectual property, or fitness for any particular purpose. In case SCA is linking to the webpage of a third party, such linking is for the convenience of users only and SCA will have no liability for the content or accuracy of information contained in such webpage.
In no event shall SCA be liable for any damages whatsoever including, without limitation, damages for loss of profits, business interruption, or loss of information, arising out of the use of or inability to use the information, even if SCA has been advised of the possibility of such damages.
SCA further does not warrant the accuracy or completeness of the information, text, graphics, links or other items that may be contained within this information. SCA may make changes to this content, or to the products described therein, at any time without notice. SCA makes no commitment to update the information or other materials entered in this Site.
Any material, information or other communications you transmit or post to this Site will be considered non-confidential, non-exclusive, royalty-free, irrevocable, fully sub-licensable and non-proprietary (“Communications"). SCA will have no obligations concerning the Communications.
SCA will be free to disclose, copy, distribute, incorporate and/or otherwise use any Communications, together with all data, images, sounds, text, and other things embodied therein, for any and all commercial or non-commercial purposes.
If you submit personal data to this Site or otherwise to SCA, you hereby consent to SCA´s use of such data for the purposes of evaluating your information and to market SCA´s products and services, including a right to transfer the data to third countries and post your personal data on the Internet. SCA will be responsible under Swedish Law for such processing of personal data and you may contact SCA in case of incorrect data or other issues related to the personal data.
You may not post any Communications that can be judged as offensive or violating the privacy of other persons or which may be considered as commercial marketing or which is in any way illegal or inappropriate. SCA will delete such communications when we become aware of them and we reserve the right to exclude you as a user from our Site or service.
For use of third party services, such as Facebook, third party terms may also apply. For example, Facebook applies its “Statement of Rights and Responsibilities” to all users and visitors to Facebook, and we recommend that you read these terms before using any such third party service.
SCA reserves in its sole discretion, the right to (1) change this Legal Statement; (2) monitor and remove postings; and/or (3) discontinue Site availability, at any time without notice.
If any term, condition, or provision of these Legal Statement is determined to be unlawful, invalid, void or for any reason unenforceable, the validity and enforceability of the remaining terms, conditions and provisions shall not in any way be affected or impaired thereby.
Collection of Personal Data
Personal data means information provided by you which is capable of identifying you, directly or indirectly, and include but are not limited to the following: your personal particulars such as your name, NRIC/MyKad number and all details contained in NRIC/MyKad, address, contact details (such as telephone numbers and email addresses), personal data collected automatically which include Internet protocol address (IP address), Internet cookies and access time.
We may also collect sensitive personal data which are relevant to SCA business, products or services. Sensitive personal data refers to physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, commission of offences or other personal data as the relevant Ministry may prescribe. We will obtain your express consent if we need to collect such data.
Your personal data is collected through different methods including but not limited to questionnaire or survey forms, online application or request forms. We may also collect your personal data from a variety of sources, including but not limited to collection through sales representatives of SCA at any event or marketing activities organised or sponsored by SCA.
The collection and processing of your personal data may be obligatory for purposes of providing you with our products or services. The collection may also be obligatory for purposes of compliance with local laws and regulations. We will notify you whether the personal data requested is obligatory or voluntary. If you do not provide us with personal data which is necessary and relevant to meet your requirements, it may result in our not being able to fulfill or comply with your request or requirement.
Use of Personal DataSCA uses the personal data collected for the Purposes which include but are not limited to the following:
Disclosure of Personal Data
Personal data collected in relation to the Purposes may be and/or have been disclosed to but are not limited to the following third parties stated herein. We will notify you if we disclose or have disclosed the personal data to a third party other than those stated herein.
Transfer of personal data outside Malaysia
As SCA’s servers and storage system may be located outside Malaysia, your personal data may be and/or have been transferred to, stored, used and processed in a jurisdiction outside Malaysia. Further, your personal data may be and/or have been shared with the Related Companies some of which are located outside Malaysia for the Purposes.
Right of Access to your personal data
You may access, review and correct your personal data by signing into your account in the Drypers website www.drypers.com.my and update the information in your account settings by yourself without any payment of fees.
Subject to any exception under applicable laws and pursuant to the Personal Data Protection Act 2010, you may also at any time hereafter request access to or correction of your personal data, or seek further information from SCA by submitting a written request together with a prescribed fee of [RM2.00 for an access request without a copy of the personal data and RM10.00 for an access with a copy; RM5.00 for an access to your sensitive personal data (if any) without a copy of the sensitive personal data and RM30.00 for an access with a copy of your sensitive personal data (if any)], addressed to SCA at the following address:
Please include your name, address, MyKad Number, and/or email address when you contact SCA. You shall be responsible to update SCA on any changes to your personal data.
Further, if you would like to withdraw your consent, restrict or limit any aspect or manner of the processing of your personal data, please submit a written request to SCA to the contact provided above for SCA’s consideration. SCA has the discretion not to allow the withdrawal, restriction or limitation of processing where to do so would impair the carrying out of any of the Purposes stated
What is a cookie?
Pieces of information transferred to your computer’s hard disk from a website are known as”cookies”.
They are not computer programs, just small information files which allow websites to store and access information about a user’s browsing patterns.
There are different types off cookies: temporary cookies (or session cookies) are erased when the browser closes; persistent cookies are not erased but stay until they are actively erased or they expire (which is dependent on how long the website has programmed the cookie to last).
How to delete a cookie?
Most browsers are automatically set to accept cookies.
You may disable cookies on your browser, but remember that if you do, you may lose many features which are needed to enable the website to work properly.
If you’d like more detailed information about cookies, please visit www.aboutcookies.org which contains comprehensive and independent information about how to disable cookies using browser settings, and how to delete cookies already on your computer.
To delete cookies from your mobile phone you will need to consult your handset manual.
List of Cookies
1st or 3rd Party
This cookie is issued by ASP.NET and contains a unique ID to help recognize when a anonymous user attempts to log in. This cookie contains no personally identifiable information.
Anonymous id is a GUID. The cookie string is an encrypted value containing the id and other data.
Anonymous cookies are valid for 90 days and are refreshed every visit.
Strictly Necessary Cookies
It is used for website to interact with libero mobile application
This cookie is used to store and switch the site content to end-users preference language branch
This cookie stores the use sort preference for libero site discussions forum
recruitid cookie is used for members to use recruit a friend functionality.
This cookie enables the end users to enter child’s weight in the application which is further used for promotional activities
This cookie is to check if user has to be redirected to landing page or not
Omniture (Omniture SiteCatalyst) provides anonymous statistical information for us. They process IP addresses and information from other cookies used on our sites so we know how many page views we have, how many users we have, what browsers they are using (so we can target our resources in the right way to maximize compatibility for the majority of our users) and, in some cases, in which country, city or region they are located
3rd party cookie Adobe (formerly Omniture) SiteCatalyst
Unique visitor ID time/date stamp
Face book uses to authenticate it's users, he cookie helps to identify suspicious login activity and keep users safe. For instance, we use it to flag questionable activity like failed login attempts and attempts to create multiple spam accounts.
3rd party cookie (Host:facebook.com)
These cookies are set if you create an account in the application site
That is a cookie that ASP.NET uses to store a unique identifier for your session. The session cookie is not persisted on your hard disk
Strictly Necessary Cookies – These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services which you have requested such as making a purchase, cannot be provided.
Performance Cookies – These cookies collect information about how users use a website, for instance which pages visitors go to most, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and is therefore anonymous. It is only used to improve how a website works.
Functionality Cookies – These cookies allow a website to remember choices you make (such as your name, language or region) and provide enhanced, personal features. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or Advertising Cookies – These cookies are used to deliver adverts that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of the advertising campaign. They are placed by our advertising networks with SCA permission. They remember that you have visited a website and this information is shared with other organizations such as the advertisers. Often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.
SCA may allow you to post information, comments or other material on our Site, social media networks or other online service. This is done in order to facilitate the flow of information about SCA and our products. Please note the terms for such user submissions set out in the Legal Statement (see above).
Do not provide us with information about other persons unless you can prove that you have their consent to provide it.